[ Help // Support ]
How can we help?
Questions about the app, your business account or an event listing — we're a local team and we read every message.
Email us
support@vaildigital.dev
We usually reply within one business day.
Business accounts
Help with signing up, submitting events, or the Concierge plan, where Vail Digital adds your events each month.
Common questions
An event is wrong or out of date
Email us the event name, date and venue and we'll get it corrected. Businesses can also edit their own listings from their account.
I'm not getting notifications
Make sure notifications are turned on for Vail Valley Pulse in your phone's settings, and that you're following at least one venue, artist or event type.
How do I add an event to my calendar?
Open any event and tap Add to calendar. It works with Apple, Google and Outlook calendars.
How do I delete my account?
You can delete your account from the app's settings, or email us and we'll do it for you. See our Privacy Policy for what happens to your data.